1. Introduction
This Privacy Policy explains how we collect, use, store, and protect your information when you access or use our B2B marketplace platform. By using our website, you agree to the practices described in this policy.
DVMart ("DVMart", "we", "our") is operated by Digital Vayapari, F44 South City 1, Gurugram, Haryana - 122001, India. This policy applies to buyers, vendors, suppliers, manufacturers, wholesalers, distributors, exporters, importers, and other business users of the platform.
2. Information We Collect
2.1 Information You Provide
- Account registration: name, email address, phone number, company name, role (buyer/vendor).
- Vendor KYC: GST registration number, PAN number, business address, certificates.
- RFQs & inquiries: product requirements, quantity, target price, delivery location, product details, messages, quotations, and enquiry status.
- Product and vendor data: product listings, images, descriptions, specifications, MOQ, prices, certifications, seller profile details, and business categories.
- Contact forms: name, email, message content.
2.2 Automatically Collected Information
- IP address, browser type, device type, operating system.
- Pages visited, time spent, referring URLs.
- Session data and cookies (see Section 6).
3. How We Use Your Information
- Providing and improving the DVMart platform and services.
- Verifying supplier identity and KYC documents.
- Facilitating buyer-supplier connections and communications.
- Sending transactional emails (registration, password reset, inquiry notifications).
- Displaying relevant products, suppliers, RFQs, vendor profiles, supplier directory results, and marketplace recommendations.
- Preventing fraud, spam, and misuse of the platform.
- Complying with legal obligations.
4. Information Sharing
We do not sell your personal information. We share your information only:
- Between buyers and suppliers when you initiate contact, submit an RFQ, request a quotation, or respond to an enquiry.
- Service providers — payment processors, email delivery services (bound by confidentiality agreements).
- Legal requirements — when required by Indian law, court order, or regulatory authority.
5. Data Security
We use industry-standard measures to protect your data:
- Passwords are hashed using Argon2ID (an industry best-practice algorithm).
- HTTPS encryption for all data transmitted between your browser and our servers.
- Access controls ensuring only authorised personnel can access sensitive data.
- CSRF protection on all forms.
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Cookies
We use cookies to:
- Maintain your login session (essential session cookie).
- Remember your preferences (non-essential).
- Analyse platform usage via Google Analytics (if enabled).
You can disable cookies in your browser settings. Essential session cookies are required for platform functionality.
7. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Correct inaccurate information via your account settings.
- Delete your account and associated personal data by contacting us.
- Opt out of non-transactional emails using the unsubscribe link.
To exercise these rights, email us at b2b@digitalvayapari.in.
8. Data Retention
We retain your data for as long as your account is active or as needed to provide services. KYC documents are retained for the period required by Indian law. You can request deletion at any time, subject to legal obligations.
9. Third-Party Links
DVMart may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
10. Children's Privacy
DVMart is a B2B platform intended for business users above 18 years of age. We do not knowingly collect data from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We'll notify registered users of material changes via email. Continued use of the platform after changes constitutes acceptance.
12. Contact Us
For privacy-related queries or requests, contact our Data Protection point of contact:
Digital Vayapari
F44, South City 1, Gurugram, Haryana - 122001, India
Email: b2b@digitalvayapari.in
Phone: +91-9891433466